*** Apologies for any cross-postings ***
Attending AoM 2018 and interested in experts and professionals? Please consider joining us for what promises to be an exciting symposium related to,
Examining the Relationship Between Expert Work and External Audiences
Interactions at the Interface
Session Type: Symposium
Program Session: 1611 | Sponsor(s): (OMT, OB, HR)
Scheduled: Tuesday, Aug 14 2018 8:00AM - 9:30AM at Marriott Chicago Downtown - Magnificent Mile in Armitage Avenue Ballroom
Presenters:
Beth Bechky, New York U.
Andrew Nelson, U. of Oregon
Audrey Holm, Boston U.
Kartikeya Bajpai, Northwestern Kellogg School of Management
Discussant: Jillian Chown, Northwestern Kellogg School of Management
This symposium investigates the interactions of experts and professionals with external audiences. This is an important theoretical and substantive issue- not least due to the proliferation of experts within organizations. Experts are used to exercising formal authority over their task domain, and resisting external oversight over their jurisdiction by actors such as managers and regulators. Yet, external audiences are key to the functioning, regulation, and development of expertise. Since experts are increasingly expected to operate at the interface between expert and extra-expert audiences, new theoretical perspectives are needed to understand expert adaptations under external scrutiny. The symposium participants will explore numerous expert-audience configurations, such as forensic scientists and court testimony, external consultants in healthcare, puppeteers and TV/film audiences, and physicians who are monitored by compliance nurses.
Presentations:
The Specter of Testifying: Forensic Scientists as Advocates for the Evidence
Beth Bechky, New York U.
The Practices and Challenges of Inter-Organizational Knowledge Reuse
Issac Waisberg, Tel Aviv U.
Andrew Nelson, U. of Oregon
Relational Ruptures and the Shaping of Expertise: U.S. Puppeteers' Move from Stage to Screen
Audrey Holm, Boston U.
Michel Anteby, Boston U.
How to Tame an Expert: Examining the Role of Inter-Personal Interaction in Physician Error-Work
Kartikeya Bajpai, Northwestern Kellogg School of Management
Jillian Chown, Northwestern Kellogg School of Management
We look forward to seeing you in Chicago!
Kartikeya Bajpai (Symposium Organizer)
Doctoral Candidate, Management & Organizations
Kellogg School of Management, Northwestern University