We would like to invite colleagues interested in the state of employment relations in the global airline industry to attend an AoM symposium,
including former Soutwest Airlines CEO, Jim Parker, and Association of Flight Attendants-CWA President Patricia Friend, on Monday at 12:20:
Up in the Air:
How can Airlines Improve Performance by Engaging their Employees?
Panel
Tom Kochan – MIT
Jim Parker - former CEO, Southwest Airlines
Patricia Friend - International President, Association of Flight Attendants-CWA
Greg Bamber - Monash Univ., Melbourne, Australia
Andrew von Nordenflycht – Simon Fraser Univ., BC, Canada
Chair: David Finegold - Rutgers Univ.
In this symposium we discuss the challenges facing airlines in the US as well as other countries. The symposium considers what the stakeholders can do (in the airline industry and elsewhere) to prevent low cost competition from having counter-productive outcomes for customers, employees and investors.
(The academic presenters in this session have co-authored a book with Jody Hoffer Gittell: Up in the Air! which will be available from Cornell U. P. in Jan 2009.)
Monday, Aug 11 2008, 12:20 - 2:10pm, at Hilton Anaheim, room Huntington B.