AoM Symposium: Words Matter! How Biases, Stereotypes, and Social Dynamics Shape Executive Communications’ Impact Research
Program Session: 1351 | Submission: 15525 | Sponsor(s): (STR, OMT)
Scheduled: Monday, Aug 7 2023 2:00PM - 3:30PM ET (UTC-4) at Boston Marriott Copley Place in Salon J
Senior managers’ words matter and both how they communicate and what they communicate can have significant consequences for their firms. Further, in a world of instant communication, where individuals can transmit their thoughts instantaneously to a wide range of audiences through many channels, such words can have an immediate impact. While managerial scholars have sought to understand how attributes such as organizational resources, managerial cognition, and firms’ degree of diversification can shape an organization’s behaviors and subsequent performances, less attention has been paid to how senior managers’ communications can influence such outcomes. In this symposium, we present four recent studies that have started to unpack how managerial communication can be shaped by managerial and organizational attributes as well as the consequences of managerial communication. We will start to unpack the factors and mechanisms that shape senior managerial communication and how communications can shape organizational behavior and performance outcomes, thereby helping to deepen our understanding of a particular pathway that can help explain heterogeneity in performances between firms. The ultimate goal of this symposium is to spark interest in the domain of managerial communications and how such communications can have important consequences for firms.
Organizer: John Eklund, U. of Southern California
Organizer: Michael J. Mannor, U. of Notre Dame
Presenter: Richard Whittington, U. of Oxford
Presenter: Andreas Sebastian Konig, U. of Passau
Presenter: Lingling Pan, U. of Pittsburgh
Presenter: Gerry M. McNamara, Michigan State U.
Presenter: Prithwiraj Choudhury, Harvard U.
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John Eklund
Assistant Professor
University of Southern California
Los Angeles CA
(267) 471-3544
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